Hospice of Dubuque Identified as 5-Star Hospice by CMS
Hospice of Dubuque has been recognized as a five-star hospice, an achievement that places the organization among the top 10% of all hospices in the country. Only 195 hospices out of 2,026 hospices in the United States were awarded five stars, which is the highest quality rating available from the Centers for Medicare and Medicaid Services (CMS).
The rating is based upon responses to the Consumer Assessment of Healthcare Providers and Systems Hospice Survey, which is completed by family members following the death of their loved one. The surveys, which are handled through an independent vendor, assess family satisfaction regarding communication with the hospice, timeliness of receiving assistance, respectful treatment while in hospice care, receipt of emotional and spiritual support, management of pain and other symptoms, and willingness to recommend the hospice to others. For more information, visit medicare.gov/care-compare/
Lavonne Noel, Executive Director of Hospice of Dubuque states: “For nearly 40 years, Hospice of Dubuque has provided exceptional care to tri-state patients and families. The five-star rating from CMS, which is based upon responses from the families Hospice of Dubuque has been privileged to serve, validates the quality of our services. As the area’s only local nonprofit hospice, we are honored to journey with patients and families and to continue to make a difference in how tri-state residents live in the final chapter of life.”